Shipping & Delivery Policy
Operated by CROWFEN LTD (Company No. 17370106) • 31 Magpie Close, Corby, Northamptonshire, NN18 8FJ, United Kingdom.
1 – 3 Days
Monday through Friday. Edge protection, oiling, and inspection before dispatch. Daily cut-off: 17:00 GMT.
5 – 7 Days
Door-to-door recorded transit via Royal Mail, DPD, DHL Express, and FedEx. Total delivery: 6–10 days.
100% Free (DDP)
All import taxes, tariffs, and clearance duties for USA & UK orders are fully prepaid. Zero surprise fees.
Worldwide Transit Overview
| Destination | Handling Time | Transit Time | Total Estimated Delivery | Shipping Cost | Customs / Duties |
|---|---|---|---|---|---|
| United Kingdom (UK) | 1 – 3 Business Days | 5 – 7 Business Days | 6 – 10 Business Days | FREE | FREE (Pre-Paid) |
| United States (USA) | 1 – 3 Business Days | 5 – 7 Business Days | 6 – 10 Business Days | FREE | FREE (Pre-Paid) |
| Europe (EU) | 1 – 3 Business Days | 6 – 9 Business Days | 7 – 12 Business Days | Calculated at Checkout | Standard Import Rules |
| Rest of the World | 1 – 3 Business Days | 7 – 12 Business Days | 8 – 15 Business Days | Calculated at Checkout | Recipient Responsibility |
How Your Order Reaches You
Order Receipt
Cut-off 17:00 GMT. Immediate order routing to the workshop queue.
Master Prep
Edge profiling, balance check, mineral oiling, and padded presentation boxing.
Courier Pickup
Handover to DHL / FedEx / Royal Mail with instant tracking email generated.
Doorstep Delivery
Recorded tracked handover with zero customs fees for USA and UK orders.
Need Shipment Assistance?
If your parcel has not arrived within the estimated transit window, our concierge desk will initiate a tracer investigation immediately.